Features

• Searches may be done by customer/supplier name, telephone, postal code, address or SAGE analysis fields; by contact name, telephone, job title, email address or notes content

• All communications stored in date and time order

• Double clicking to access any document or communications record

• Protected deletion with "undelete" option for all communications

• User filters to view own, deleted or document versions

• Sorting by date, department, user, type, comment and contact

• Highlighting of incomplete communications

• Easy printing or mailing of historical documents

• "Drag & drop" of single or multiple e-mails into BusyDesk from MS-Outlook

• "Drag & Drop" of any windows file type into BusyFiles history

Benefits

• Finding account communication & records is fast

• "Right hand knows what left hand is doing" between departments & users

• Important documents may be safely stored with maximum confidence

• Sales personnel may see incomplete support jobs to "police" interdepartmental performance

• Customer history is in one place for easy recognition of activity and current status