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BusyDesk™
Contact Management
Document Management
Correspondence & File Generation (Busywrite)
Account History and Retrieval
Marketing
BusyScreens (Customised Data Screens)
Follow-up Management & Action Control
CTI - Computer Telephone Integration
Event Management
BusyAnalyst Event Viewing & Analysis
BusyWorker
BusyDiary
Integration to Sage & MS-Office
Data Import & Export
Remote & Off-Line Working

Features

  • MS-Word or MS-Excel documents generated from templates or independently

  • Full contact data merging into MS-Word templates

  • Any MS-Windows word processor or DTP product is compatible (without merge)

  • Auto head-up of template documents

  • Unlimited template library with easy "tree structure" selection

  • Departmental template selection for systematic customer communication

  • Interface to MS-Outlook for e-mail generation

  • Ability to store simple communications (notes) or complex (files)

  • Supports any Ms-Windows graphics handling or word processing

  • Auto generation of reference IDs for "fail-safe" filing

  • Even .exe files can be stored in BusyDesk

  • Merge codes are generated by BusyDesk, including custom data from BusyScreens

 
 
 
 

Benefits

  • Standard templates avoid typing time & errors, standardise procedures

  • Existing windows documents can be stored & retrieved protecting investment

  • E-mail history is based on customers (not the "in-box") saving search time

  • Correspondence can be generated for each contact quickly to save time

  • Data can be stored in one place automatically for secure back up

  • Every key letter sent by your organization need only be written once as a template, so all communication is consistent in style and accurate in content



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