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homeRemote & Off-Line Working
BusyDesk™
Contact Management
Document Management
Correspondence & File Generation (Busywrite)
Account History and Retrieval
Marketing
BusyScreens (Customised Data Screens)
Follow-up Management & Action Control
CTI - Computer Telephone Integration
Event Management
BusyAnalyst Event Viewing & Analysis
BusyWorker
BusyDiary
Integration to Sage & MS-Office
Data Import & Export
Remote & Off-Line Working

Features

  • Users can work remotely with full functionality as if in the office - subject to user privileges

  • A "snapshot" of selected accounts can be taken and BusyDesk will run off-line operating on local data

  • Users can be given different security levels to prevent unauthorised use of certain program functions by remote workers

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Benefits

  • Users can work remotely with full functionality as if in the office, allowing a virtual office environment and work from abroad, saving time and maintaining management levels and customer service levels

  • Users can work from home for easy after-hours working, part-time employment etc to save travel time and expense and allow more flexible working hours at potentially cheaper labour rates

  • The customer account data can be taken to customer site on portable computers eliminating the need for remote connection when on customer site or in an area with no access to telecommunications



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